Politique de confidentialité
Effective Date: June 8, 2026
Website: vexajewelry.fr
At Vexa, we are committed to protecting your privacy and ensuring the highest level of security for your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (vexajewelry.fr) and purchase our curated collections of premium accessories.
By using our website, you agree to the terms of this Privacy Policy. This document is designed to comply with global data protection regulations, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
To provide you with a seamless and luxurious shopping experience, we may collect the following types of information:
Personal Information: When you make a purchase, create an account, or contact our Client Care team, we collect identifiable information such as your name, billing address, shipping address, email address, and phone number.
Payment Information: We use secure, PCI-compliant third-party payment processors. We do not store your full credit card numbers or highly sensitive financial data on our servers.
Automated Data (Cookies & Analytics): When you browse our site, we automatically collect certain technical data, including your IP address, browser type, device information, and browsing behavior. This helps us optimize our website and tailor our curated offerings to your preferences.
2. How We Use Your Information
We use the information we collect strictly for the following business purposes:
Order Fulfillment: To process your transactions, arrange shipping for your selected pieces, and provide order updates.
Client Care: To respond to your inquiries, handle returns (under our 30-Day Guarantee), and provide exceptional support.
Marketing & Communications: With your explicit consent, to send you newsletters, exclusive offers, and updates about our latest curated collections. You may opt out at any time.
Website Improvement: To analyze site usage and enhance our platform's functionality and security.
Fraud Prevention: To detect and prevent fraudulent transactions, ensuring our "100% Secure Checkout" promise.
3. How We Share Your Information
Vexa does not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers necessary to operate our business, including:
Payment Gateways: To securely process your transactions.
Logistics & Shipping Partners: To deliver your orders globally.
IT & Hosting Services: To maintain our website securely. These third parties are legally obligated to protect your information and may only use it for the exact purposes we specify.
4. International Data Transfers
Because Vexa caters to a global market, your personal data may be transferred to and processed in countries outside of your residence. We ensure that all international data transfers comply with applicable laws, utilizing mechanisms such as Standard Contractual Clauses (SCCs) to guarantee your data receives the same level of protection globally as it does in Europe.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Global Privacy Rights (GDPR & CCPA)
Depending on your location, you have specific rights regarding your personal data:
The Right to Access & Know: You can request a copy of the personal data we hold about you.
The Right to Rectification: You can request corrections to any inaccurate or incomplete data.
The Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
The Right to Opt-Out: You have the right to unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
(CCPA Specific) The Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at Support@vexajewelry.fr. We will respond to your request within the legally required timeframe (usually 30 days).
7. Security of Your Data
We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. While we strive to use the highest commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or global legal requirements. We encourage you to review this page occasionally for the latest information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Client Care team:
Email: Support@vexajewelry.fr
Whatsapp: +33751597863